At last week's GSETA conference, I ran a double workshop session on using social media (blogs, wikis, Facebook, Twitter, podcasts, etc.) for supporting customer job search and providing services to customers. Both sessions were packed, with a lot of great questions and ideas. You can check out the wiki for notes, links, and presentations to explore. Also, below are some examples of how WIBs and One Stops are using social media around the country (some are courtesy of the Employment Specialist blog):
On Twitter
These One Stops are sharing tips, surveys, links, quotes, job leads, etc. through the 140 character Twitter messaging service that can be viewed and updated online or on a cell phone. (For more on Twitter, check out this post)
- Workforce Solutions in Heart of Texas
- Workforce Solutions in the Lower Rio Grande
- Wise Workforce Center
- WorkSystems (Portland, OR)
- WorkforceFLA
Workforce Development Blogs
Blogs are the best way to provide readers with articles, links and resources that you'll update on a regular basis. Think of them as online newsletters. Besides this blog for GSETA, here are some other examples:
- Commonwealth Conversations Blog
- Workforce Developments
- Employment Specialist
- WorkSystems Blog
- Workforce Solutions blog
On YouTube
YouTube, the video-sharing website, is a great place for One Stops to tell their stories and provide services using video. These can then be easily embedded into a blog or website.
- The Workforce Solutions YouTube Channel--features videos on applications and interviewing.
- Huron County Job Store Employment Specialist gives an intro to One Stop services.
- Cumberland County Workforce system youth montage
- Workforce One Southeast youth commercial
- Tour and intro of the Workforce Central Florida Career Center. (There's also a Spanish version)
Facebook, Podcasts, etc.
One Stops are doing other creative things with social media, too:
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