Are People Talking About Your One Stop Online? What You Can Do to Find Out

 Did you know that people may be talking about you online and you may not even realize it?

From blogs to message boards to Facebook and Twitter, people are having conversations about their experiences with companies and organizations and your One Stop may be one of the experiences they're discussing. How can you find out out? By setting up a social media listening dashboard. By using the proper tools and strategies you can keep track of what people are saying and be able to respond to what you discover.

Here are some resources to get you started:

• Set Up Your Social Media Listening Dashboard in Less than 30 Minutes

• The One Page Social Media Dashboard

• 19 Free Social Media Tools for Your Dashboard

• The Five Step ‘Shut Up, Listen and Spin’ Guide to Online PR and Social Media Agency Work

• Social Media Listening Literacy for Nonprofits

• Social Media Power Secret: Listening