Workshop: Change is easy: the Real challenge is transitioning from old to new!
Speaker: Faith Saunders
This workshop is adapted from William Bridges’ work on how leaders can support their teams while implementing change. Front-line counselors are unofficially leaders. Their team – the customers that they serve. Attendees will be able to
1. Distinguish between change and transition
2. Identify the 3 phases of the transition process
3. Identify and demonstrate strategies that they can use to support their customers through the 3 phases of the transition process
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